Versand

Shipping Location
All orders are shipped from our fulfillment warehouse.

Processing Time
Orders are typically processed within 5 business days after payment is confirmed. Orders are not shipped on weekends or public holidays.

Estimated Delivery Time
Standard shipping usually takes 8–15 business days after dispatch.
Delivery times are estimates only and are not guaranteed. Delays may occur due to shipping carriers, customs clearance, weather conditions, or other unforeseen circumstances beyond our control.

Shipping Fees
- Free standard shipping on orders over $79.9.
- A flat shipping fee of $6.99 applies to orders under $79.9.

All prices are shown in USD. Shipping fees do not include customs duties, import taxes, or other additional charges that may apply in the destination country.

International Shipping
Customers are responsible for any customs duties, import taxes, or additional fees that may apply under local regulations. Please check with your local customs office for more information if needed.

Tracking Information
A tracking number will be sent by email once your order has been shipped. Please allow 1–2 business days for tracking information to update after dispatch.

Lost, Delayed, or Damaged Parcels
If your package is lost, significantly delayed, or arrives damaged, please contact us at hi@zephrina.com as soon as possible. We will do our best to assist you.

Special Notes
Shipping times may vary depending on destination, customs processing, and carrier operations. We appreciate your patience and understanding.